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    FAQ

    FAQs

    Hometown Comfort Heating & A/C 

    Have an HVAC-related question? We have the answer. Check out these FAQs and give us a call today for more information!

    • What size unit do I need?

      There’s no easy answer for this one. A lot of factors will go into what size heating and cooling unit you’ll need. The type of house you own, its walls, insulation, attic space, and more can go into determining what size unit is required. A system that is too large could result in a home that’s too humid, causing problems with moisture and mold. A system that is too small will run constantly, running up your energy bill. Only a qualified heating and cooling technician can determine what size unit is best for your home. Reach out to our HVAC company in Carthage, TN to learn more.

    • If I replace my outdoor unit, do I need to also replace my indoor unit?

      In most cases, the answer is yes. There are a variety of reasons why you should replace both the outdoor and indoor units simultaneously. For starters, air conditioner and heat pump outdoor units are manufactured to work with a matched indoor unit. When you mix and match units, it can result in reduced efficiency and performance. Also, if you bought your indoor and outdoor units at the same time, your indoor unit will probably be approaching the end of its useful life at about the same time as the outdoor unit. By not replacing the indoor unit too, all you’re doing is delaying the inevitable and likely paying higher energy bills at the same time. By purchasing indoor and outdoor units simultaneously, you’ll get a warranty covering the whole system, meaning that you won’t have to cover the full cost of any needed repairs to your unit during the warranty period. According to This Old House, nearly 90% of U.S. homes used air conditioning in 2020. Call us today for AC repair in Carthage, TN.

    • What causes AC units to freeze up?

      There are a lot of reasons why your air conditioning system might freeze up, and all of them require help from a professional technician to resolve, as only they have the training and correct tools to fix the problem. Ironically, low refrigerant can cause your system to freeze up. Over time, wear and tear to your system can result in leaks that cause the system to lose refrigerant. When your unit loses refrigerant, it causes the system to freeze up because of low pressure inside the system. When Freon levels are low, the refrigerant still is forced to expand to the same amount. The more that expansion occurs, the cooler the temperature is produced. The colder temperature will cause moisture in the air around your unit’s evaporator coil to freeze, eventually icing up the coil and impeding its function. Dirty evaporator coils can cause units to lose airflow and, eventually, cause the system to freeze up. Defective blower motors can also cause freezing. To learn more about AC units from our expert HVAC company in Carthage, TN, give us a call.

    • How often should I have my unit serviced?

      Heating and cooling units need to have scheduled check-ups to make sure everything is operating properly. HVAC experts recommend an annual inspection and service call by your heating and cooling company. Technicians should inspect your system, lubricate components, and repair or replace any malfunctioning components. Reach out today to speak to an expert at our HVAC company in Carthage, TN.

    • What can I do about indoor air quality?

      Indoor air quality is a major concern, as many studies show that air pollution is much worse indoors than outdoors. You can improve your indoor air quality with frequent dusting and vacuuming, and you can also have a qualified technician install devices such as UV light units, special air filters, and electronic air cleaners to improve indoor air quality. Poor indoor air quality has been linked to many illnesses, so improving your home’s air quality is an investment worth making. Get in touch with us today and schedule an appointment for AC repair in Carthage, TN.

    • Do bigger air conditioning units perform better?

      Not necessarily. It is important to purchase an air conditioner that is the right size for your home. If you buy an AC unit that’s too big, it will cool your home faster, but it will also be less efficient and will not eliminate humidity well enough. It will have short-run cycles. While it will cool the air quickly, it will shut off before it blows enough air across the indoor coil to drain water from your system. This will leave too much moisture in the air, which can lead to mold and mildew in your home. Your system starting and stopping more often may cause it to use more energy and wear down faster. Longer run cycles are more efficient. Questions for our HVAC company in Carthage, TN? Reach out to us!

    • What is a heat pump?

      In the winter, a heat pump takes the heat from the cold outside air and brings it inside to heat your home. However, sometimes this is not enough heat for your desired warmth, so generally, people use an electric heater or gas furnace to supplement the heat pump. Call our HVAC company in Carthage, TN to learn more about heat pumps.

    • Why should I use equipment with variable-speed fans?

      Variable-speed equipment is typically more efficient and creates a more comfortable environment for you. Traditional systems only read temperature and only use one-speed fans. Variable airflow systems have variable-speed fans that are more efficient because they run at lower speeds when higher speeds are not necessary. They also read both temperature and humidity. Therefore, these systems remove more moisture than traditional systems do, increasing your comfort when it is hotter outside. Finally, variable-speed fans are typically quieter because they are able to run more slowly when appropriate. Call us today to learn more about how variable-speed fans can make AC repair in Carthage, TN much less frequent! 

    • What is a dual-fuel system?

      A dual-fuel system involves a heat pump, an indoor coil, and a gas furnace working together to heat your home. The heat pump does most of the work, but the furnace is used as a backup. If the temperature drops below a certain point, the heat pump will not be able to meet your needs and the furnace will take over. This is a very efficient system that may save you energy. Schedule a consultation to decide if a dual-fuel system is the best option for your home. Call our HVAC company in Carthage, TN to get started.

    • Is R-22 refrigerant being discontinued?

      Yes. R-22 is no longer allowed in new equipment due to environmental regulations. Since many existing residential air conditioning units still use it, R-22 is still produced. However, it is gradually being phased out. By January 1, 2020, the production of R-22 will be reduced by 99.5%. It will become expensive and difficult to find. Therefore, if your system uses R-22 refrigerant, you may want to consider switching to a newer system. If you have questions about R-22, call our HVAC company in Carthage, TN. The team at Hometown Comfort Heating & A/C is here to help.

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